Target's return policy is worse than confusing. When you need to return something you cease to be one of their "guests" and are treated with hostility, disdain, suspicion. In short, you are treated as worse than a criminal.

The days of patriarch George Draper Dayton's consumer friendly policies are gone: Daytons will take anything back, even if Daytons didn't sell that item as long as the customer insists it was bought there. That was supplanted at Daytons, Target, etc. when they went public and the authority of bean counters was placed above the authority of consumer and employee savy (friendly) marketing execs. Personally I think excessive bean counting costs in the end with heavy advertising to counter business lost by poor customer relations.

My favorite true Daytons story told directly at lunch from a Daytons senior v.p., maybe 35 years ago, was that an employee noticed stains and some kind of smell under the arms of a dress returned to the haute couture Oval Room. Sending it down to dry cleaning as usual it came back unchanged. So they sent it to the Fabric Institute (as was the custom on "disputed" garments then although they wouldn't have contacted the returner) and it came back as "embalming fluid."