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Problems found with state non-emergency medical transportation system and oversight

Minnesota's system for non-emergency medical transportation has outdated rules, and weak oversight has meant some overpayments, says a Legislative Auditor's report released today.

The federal government requires states to pay for transportation of Medicaid patients to the nearest qualified provider for preventive health care services, using the least expensive type of appropriate transportation. This is good for the patients and saves money in the long run, but the auditor's report found some problems with the state's oversight.

And the report says newly appointed Department of Human Services Commissioner Lucinda E. Jesson agreed with the report's major findings and recommendations and has assigned a staff person to implement them.

From the report:

  • Minnesota’s two administrative structures for non-emergency transportation are duplicative and confusing.
  • The department provides little statewide oversight of the program.
  • Weak oversight by the Department of Human Services has resulted in the state paying more than it should have for some parts of the program.
  • Lack of consistent and reliable data has hampered oversight efforts.

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