A clash over gift receipts at Target?

Whether to automatically print gift receipts this season has been a source of disagreement at Target headquarters, at least in the past, according to an anonymous, former employee’s note posted on The Consumerist blog. The mystery writer describes the clashing philosophies of then-CEO Bob Ulrich and EVP Bart Butzer, and the resulting confusion among store employees and customers. Ulrich wanted gift receipts for every sale and Butzer wanted them by request.

No comments yet

Leave a Reply