The New York Times talked to Best Buy CEO Brian Dunn for a Q&A that was published over the weekend. The conversation mostly covered Dunn’s thoughts on management and technology.
“I think that actually the technology brings us together, if we use it right. We can become prisoners to it if we don’t,” Dunn said. As an example of technology bringing people together, he describes traveling and still being able to watch a basketball game with his three sons via Skype.
He also uses technology, as well as in-person visits, to try to stay aware of what’s happening in the company. “I think the CEO job is designed to insulate people from things that really happen. I want to make sure that I’m sort of out there in the white noise and the messiness of it all. If you don’t, you run the risk of becoming insulated and ineffective.”