Wells Fargo ATMs help earn bank top tech ranking

Wells Fargo’s envelope-free ATMs are one of the reasons InformationWeek has ranked the bank No. 4 on its 2009 list of the Most Innovative Business Technology Organizations.

An article describes how it took the bank several years to develop the envelope-free machines. The project was even shelved for a few years after early versions failed and jammed too often.

The tech journal also cites another ATM feature that displays customers’ three most-common transactions as shortcut buttons on the screen. Wells Fargo CIO Avid Modjtabai says such innovation is necessary to meet customer expectations.

You can also learn about all our free newsletter options.

No comments yet

Leave a Reply