Target has updated its return policy, but Consumer Reports pans the changes as too complicated.
Among the changes: Target has loosened its policy for no-receipt returns. Previously, the retailer allowed two returns per year per customer without a receipt, and neither return could exceed $35. Now, customers can make as many non-receipt returns as they want, as long as the items returned don’t total more than $70 in any 12-month period.
Consumer Reports says the policy is an improvement, but it’s still more complicated and less consumer-friendly than Wal-Mart’s return policy. Wal-Mart allows customers to make up to three no-receipt returns per 45 days, after which a manager has to approve the return.
Other Target return policy changes relate to gift-registry returns and post-holiday exchanges. (h/t The Consumerist)