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A newly familiar sight in Minneapolis' Cedar-Riverside neighborhood: the Amazon bus

Amazon sends buses to Cedar-Riverside to transport employees
MinnPost photo by Ibrahim Hirsi
Amazon sends buses to Cedar-Riverside to transport employees who work at the company's Shakopee fulfillment center twice a day — seven days a week.

Last summer, when Amazon completed its gigantic fulfillment center in Shakopee and announced it was hiring thousands of employees, some people wondered how workers would get there.

Today, the answer is apparent on the streets of Minneapolis’ Cedar-Riverside neighborhood: The company sends coach buses that take hundreds of employees to and from its Shakopee campus every day.

On a Thursday last week, Abdulhakim Dirir was among dozens of Amazon workers clinging to their lunch bags as they slowly streamed out of the bus at 5:45 p.m. after a 10-hour shift of sorting packages.

“I work six days a week,” said Dirir, who lives in one of the Riverside Plaza high-rise apartments and has been an associate with Amazon since October. “The bus picks me up in the morning and drops me off in the evening. It’s really convenient.”

The service in Cedar-Riverside is similar to those established in other places where Amazon has large workforces, including Seattle and New Jersey. It grew out of a partnership Amazon established with the Confederation of Somali Community of Minnesota, the nonprofit run by Minneapolis City Council candidate Mohamud Noor, as part of a workforce program that linked local employers with workers from the neighborhood. 

That program, Shaqodoon, helps job seekers with everything from writing resumes and cover letters to hosting job fairs and providing employment application assistance.

A few months after it was started, Shaqodoon came to the attention of an Amazon executive looking to find low-skilled employees for the Shakopee warehouse — jobs that pay between $13 and $16 an hour, and that come with health care benefits and tuition assistance. 

Noor said he told the executive that many people in the neighborhood don’t have reliable transportation to get to Shakopee. Hence the buses. By November, Amazon sent its first shuttle to Cedar-Riverside, transporting hundreds of employees the company had hired for temporary jobs for the holiday season. 

After the holidays, the company wanted more workers to fill permanent full-time and part-time positions at the fulfillment center.  Today, the company sends buses to Cedar-Riverside to transport employees who work at the fulfillment center twice a day — seven days a week. 

Amazon did not respond to several requests for comment.

Amazon employee shuttle schedule.
MinnPost photo by Ibrahim Hirsi
Amazon employee shuttle schedule.

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Comments (5)

Ironic?

I can order a tube of toothpaste and have it delivered by Amazon to my door, ostensibly saving energy (all of ours) and time (mine). Amazon is driving buses from Shakopee to Minneapolis to bring workers back and forth to the Amazon plant. While providing work and workforce transportation is good for the workers, I can't help but notice that the energy to run the buses (fuel, equipment) and the time of the worker (at least 90 min/day) are being expended to allow me to not have to drive to the store that's two miles from my home for my toothpaste.
Made up solution for a made up problem?

re: Ironic?

The bus is likely more efficient than if they drove individual cars.

Yes, ironic

Amazon created the problem by locating way past where mass transit goes so the workers can't get there without long commutes in company buses. They could have just located near where they could get workers. They likely would have cut down the distance to customers too.

The Venn diagram of "places

The Venn diagram of "places near transit" and "places you can build a 800,000 square foot warehouse" is pretty small.

working conditions

I guy I know who has worked there long enough to move up tells me that in his bailiwick the working conditions are so bad and the demands so high that almost half of new employees quit within the first three weeks.

The bus is a good story. The human cost of Amazon's convenience and prices would be a better one.