Alina Tugend of the New York Times ponders whether all of our texting and e-mailing, during luncheons, recitals, and meetings, etc. is fostering a less civil society. Tugend notes that Christine Pearson, a professor of management at Thunderbird School of Global Management in Arizona, said her research over the last decade had shown that many workers left jobs because of continuing incivility but rarely reported that as the reason:
“We defined it as the low end of disregard and dysfunction in the workplace — being rude, such as ignoring request for help, ignoring a colleague when passing in the hall, gossiping behind colleagues’ backs, borrowing supplies without asking.”
Is the decline in manners is real or not? Our technology allows us to be more engaged and connected with friends and business associates than ever before, but has the communication changed because we don’t interact face-to-face as much? Share your thoughts in the comments section.